Accessibility Statement

Accessibility Statement

Last Updated: March 08, 2026

At Alignora, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website, alignora.online, is easy to use for all customers, regardless of their technology or ability.

1. Our Commitment

Alignora (operated by NOVIREXA LIMITED) strives to provide a seamless shopping experience. We believe that every person has the right to live with dignity, equality, comfort, and independence. We have invested significant resources to help ensure that our website is made easier to use and more accessible for people with disabilities.

2. Conformance Status

We are working towards adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

3. Measures to Support Accessibility

To ensure accessibility, we take the following measures:

  • Alt-Text for Images: We aim to provide descriptive alternative text for all functional images on our site.
  • Keyboard Navigation: We are optimising our site so that it can be navigated using a keyboard only.
  • Consistent Layout: We use a consistent navigation structure to help users find information easily.
  • Text Contrast: We maintain high contrast between text and backgrounds to ensure readability for visually impaired users.
  • Responsive Design: Our website is built to be compatible with various screen sizes and zoom levels without losing functionality.

4. Technical Specifications

Accessibility of alignora.online relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

5. Potential Limitations

Despite our best efforts to ensure accessibility of alignora.online, there may be some limitations. In some instances, content from third-party providers (such as social media plugins or payment gateways like PayPal/Klarna) may not be fully accessible. We are actively working with our partners to improve these areas.

6. Feedback & Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have difficulty accessing any part of alignora.online, please let us know immediately.

  • Email: info@alignora.online
  • Business Hours: 09:00 AM – 05:00 PM (Monday – Friday) (GMT + 00:00) Greenwich Mean Time (London)
  • Response Time: We aim to respond to accessibility inquiries within 2 business days (Monday–Friday)

7. Formal Complaint Process

If you are not satisfied with our response to an accessibility-related inquiry, you have the right to lodge a formal complaint. Please email us with the subject line "Accessibility Complaint", and our management team will review the issue thoroughly to find a solution.

8. Business Entity Information

  • Brand Name: Alignora
  • Legal Entity Name: NOVIREXA LIMITED
  • Company Registration Number: 16760421
  • Registered Address: Office 4977, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
  • Mailing Address: 23, Snowdon Ln, Liverpool, L5 9RY, United Kingdom